kovaaSupport
How can we help?
Answers to the questions we get most. If yours isn't here, just email us.
If you can, include your iPhone model, iOS version and kovaa version (You › About). It helps us answer faster.
Getting started
What do I need to use kovaa?
An iPhone on iOS 18 or later. An Apple Watch is recommended for workouts and readiness, but you can also bring in workouts from other devices.
Can I look around before starting the trial?
Yes. On the welcome screen, tap Explore with sample data. It opens the full app with a sample athlete training for a 70.3.
Which races can kovaa plan for?
Sprint, Olympic, 70.3 and full IRONMAN triathlons, plus 5K, 10K, half marathon and marathon. You can add smaller B and C races to the same season.
Apple Watch
My workouts aren't showing on my Watch
kovaa sends the next seven days to the Workout app. Open kovaa on your iPhone once so it can send them over, make sure your Watch is paired and nearby, then open the Workout app and scroll. kovaa's sessions are near the top. For a step-by-step guide, tap On your Apple Watch on any session in kovaa.
Can I start a workout from my iPhone?
Tap Send to Watch on a session, or use the Send to Watch control in Control Center. Then start it from the Workout app on your Watch.
Apple Health
kovaa can't see my sleep or HRV
Open Settings, go to Privacy & Security › Health › kovaa, and make sure sleep, heart rate variability and resting heart rate are turned on. Readiness needs a few nights of data before it knows what's normal for you.
Why does kovaa write to Apple Health?
Only to save strength sessions you log in kovaa and how hard you rated a workout, so your other apps can see them too. The Health data page lists everything kovaa reads and why.
Importing and exporting
How do I import workouts from Garmin, Wahoo or Zwift?
Share a FIT, GPX or TCX file to kovaa from the Files app or another app, or import the ZIP from Garmin's "Export your data". kovaa matches each workout to your plan.
Can I get my data out?
Yes. Export any workout as FIT, Zwift (.zwo) or GPX, or everything at once as a ZIP from You › Export all data. When you share a route, you can hide the area around your home.
Subscription
How do I cancel or change my subscription?
On your iPhone, open Settings, tap your name, then Subscriptions, and pick kovaa. Cancel at least 24 hours before it renews.
How do I restore a purchase on a new phone?
Sign in with the same Apple Account, open kovaa, and tap Restore purchases on the subscription screen.
Can I get a refund?
Apple handles refunds for App Store purchases. You can ask for one at reportaproblem.apple.com.
Your data and privacy
Do I need an account?
No. kovaa has no account and no server. Your plan and history live on your iPhone and are included in its backups, so they come with you when you restore to a new phone.
How do I erase my data?
In the app, go to You › Erase all data. It removes your profile, plan, history and kovaa's workouts on your Watch from this iPhone. Workouts in Apple Health stay put. You can export everything first.
Also see Privacy, Health data and Terms.