All orders over $100 USD qualify for free domestic shipping (USA only).

Orders ship within 1-2 business days (excluding weekends and major holidays).

Tracking information is automatically sent to the email provided at checkout.  If you do not receive tracking information within 1-2 business days after placing an order please check your junk/spam folder. kovaa is not responsible for any delays caused by the post office/carrier.

For international orders, any applicable shipping cots and duties/taxes are the responsibility of the customer. 

Any packages returned to kovaa as a Return to Sender due to an incorrect shipping address or failure to pay relevant duties and taxes will be subject to a $10 fee to cover reshipment costs.